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Classification of Users in Social Media: Employing Mixed Methods to Categorize Participants in Twitter Discussions

Sun, April 24, 9:45 to 11:15am PDT (9:45 to 11:15am PDT), AERA Virtual Poster Rooms, AERA Virtual Poster Room 1

Abstract

Social media is an important source of health-related information. However, it is also subject to influencers who are trying to affect communication flows, possibly hampering constructive, open communication, based on ideological differences or for-profit considerations. Using a mixed-methods approach, we will analyze Twitter data on the general topic of breastfeeding, as an exemplary case study, in trying to assess the extend with which communication flows are possibly affected by influencers. We will categorize types of participants to assess how underlying attributes and characteristics might affect shared information. Our findings will constitute a proof-of-concept that a mixed-methods approach, including machine learning, can be instrumental in categorizing types of users and describing how they can affect communication flows on Twitter.

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