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This paper presents qualitative findings of on-going study which explores how Arab mentors in teacher education institutions in Israel developed adaptive expertise practices and roles to manage the passage to on-line mentoring brought about by the COVID-19 pandemic. We discuss the ways by combining conceptualizations and empirical work on adaptive expertise with cultural theory. Cultural features were found to be significant in directing the way mentors adapted their roles and practices in order to attend to the sensitive character of their work with mentees. These seem to become accentuated in times of crisis, especially in societal contexts where the kind of adaptations called for by the new reality might challenge and even contest ingrained cultural values, norms and behaviors.