Poster #136 - Citizen Co-production Motivations: A Systematic Review and the SPIENM Framework

• In Event: Friday Poster Reception

Abstract

Public service delivery is increasingly shifting towards collaborative models where citizens actively participate in service design and implementation. This transformation represents a fundamental reimagining of citizen-government relationships, moving beyond traditional passive service consumption to active co-creation. However, existing research on citizen co-production motivations remains fragmented and lacks a comprehensive theoretical framework for understanding participation drivers. This study aims to systematically review existing literature on co-production motivations, develop a novel typology (SPIENM) that categorizes co-production motivations, and provide actionable insights for public administration practitioners.

 

We conducted a rigorous systematic literature review following PRISMA guidelines, analyzing publications from the top 20 Google Scholar Public Policy & Administration journals. Our comprehensive search process examined 614 initial publications, ultimately distilling 59 relevant articles for in-depth analysis. Based on this extensive review, we propose the SPIENM framework, a multidimensional typology classifying co-production motivations across three critical dimensions: Self-centered vs. Public-centered, Intrinsic vs. Extrinsic, and Non-material vs. Material. This innovative approach results in six distinct motivational categories: SIN (Self-centered Intrinsic Non-material), SEN (Self-centered Extrinsic Non-material), SEM (Self-centered Extrinsic Material), PIN (Public-centered Intrinsic Non-material), PEN (Public-centered Extrinsic Non-material), and PEM (Public-centered Extrinsic Material). These categories offer unprecedented nuance in understanding the complex drivers of citizen participation.

 

The SPIENM framework advances the theoretical understanding of co-production motivations, provides a structured approach for empirical research, and offers practical guidance for designing targeted citizen engagement strategies. Our research bridges theoretical innovation with practical application, enabling more effective and efficient public service co-production.

 

Keywords

Public service, co-production, motivation, systematic review, SPIENM framework.

Authors

• Siyu Lyu, University of Pittsburgh
  Presenting Author

• Yang Jia, Chongqing University
  Non-Presenting Co-Author