Time poverty, waiting, and broadband adoption: Evidence from the US

• In Event: Technology in Government: Analyzing Digital Transformation and Governance Challenges

Abstract

Despite longer lifespans, we keep feeling “time poor,” often struggling to complete daily tasks. This challenge is most pronounced among members of disadvantaged groups, who frequently lack the resources to outsource time-intensive activities. As time poverty reinforces social inequalities, efforts to alleviate it can help mitigate existing disparities. In this context, we explore the potential of expanding broadband adoption as a possible solution as it may enable more efficient access to goods and services online, thereby reducing waiting times. Using a panel dataset that integrates broadband adoption data with diary records from the American Time Use Survey, we examine the impact of broadband adoption on time poverty, particularly among historically marginalized communities. We contribute to technology policy and time poverty scholarship by demonstrating that broadband adoption reduces time spent waiting for goods and services. However, we also highlight the need for complementary policy measures to fully address persistent disparities.

Authors

• Mattia Caldarulo, Rochester Institute of Technology
  Presenting Author

• Gregory porumbescu
  Non-Presenting Co-Author

• Andrea Hetling, Rutgers University - New Brunswick
  Non-Presenting Co-Author