Assessing the Impact of Public Sector Performance Management System on Workers’ Output/Productivity

• In Event: International labor market outcomes: The Role of Public Policy

Abstract

Performance management is a critical human resource practice that has received a lot of attention recently. Performance management is an integral part of the public service worker productivity mechanism. The research assesses the impact a comprehensive performance management system has on the staff output at the Electoral Commission (EC) of Ghana. It also examined the specific elements of staff output, determined the effects of the performance management system, and identified the challenges and prospects of performance management systems. The study adopted a quantitative descriptive method with a sample of 85 staff members of the Commission with a questionnaire survey as the main data collection tool, analyzed with SPSS, and presented in descriptive statistics. The findings revealed that leadership decision-making, innovation, strategic thinking, commitment to training and development, organization and management capacity, job knowledge, and technical skills capacity are specific elements that significantly influence staff output in the EC. The study also finds that the performance management system positively influences staff output in the Electoral Commission in Ghana and performance management system is a catalyst to improve quality output, aid to design of incentives or the reward system, promote effective and timely output, helps to boost employee engagement and productivity, and encourage EC employees to meet objectives. The study therefore recommends that the management of EC, and more specifically at the Greater Accra regional and head office, must see to it that employee performance management is linked to the reward systems and not a mere formality. In addition, the EC must see that annual performance management for employees is mandatory for all employees and should be highly implemented. This research unequivocally entreats the government to support the facilities with the necessary infrastructure and logistics needed to boost the performance of employees in the commission.

Author

• Lawland Larweh Kubi, Boise State University
  Presenting Author