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A frequently discussed dilemma concerning online media consumption are so-called “echo chambers”: is the information environment of Internet-users increasingly one-sided due to factors such as homophily and selective exposure? While much research has been devoted to the scope and penetration of echo chambers and the potential effects of counter-attitudinal exposure, there is a research gap when it comes to the perceptions of the Internet-users themselves. How do consumers view their information environments and are they aware of how politically slanted those environments are? We argue that such awareness is a core-determinant when evaluating the potential impact of echo chambers on society because awareness of biased information flows enables conscious content selection and is therefore directly linked to the “demand” side of individuals’ Internet-consumption. By evaluating a linked survey of a representative U.S. online panel we find that a false consensus effect biases the perceptions that Twitter-users have of their information environment. At the same time, political sophistication helps users more accurately determine the political slant of their Twitter-network. We discuss the implications of these findings for research and policies on echo chambers.
Philipp Kling, University of Konstanz
Karsten Donnay, University of Zurich
Pablo Barbera, University of Southern California
Andy Guess, Princeton University
Simon Munzert, Humboldt University of Berlin
JungHwan Yang, University of Wisconsin-Madison