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How Rational and Affective Trust Facilitate Job Referrals in Urban Nicaragua’s Low-wage Economy

Sat, August 20, 2:30 to 3:30pm, TBA

Abstract

Low-wage workers rely heavily on job referrals from network members, and these network members use rational trust as a key criterion when deciding whether to share job leads. But findings from a growing number of network studies suggest that culture and affect play a key role in economic action. How do culture and affect shape job referrals? Drawing upon in-depth interviews with 105 low-wage workers and job-seekers in urban Nicaragua, I demonsrate that information-holders cite affective trust as a motivation for sharing job leads, while job-seekers rely of affective trust when approaching network members for job-finding assistance. I argue that the cultural concept of confianza, which encompasses both rational and affective trust, facilitates job referrals by allowing referral-givers to transpose trust in the social sphere to trust in the employment sphere. When confianza’s dual meanings are disarticulated, however, referrals fail and relationships are strained.

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