Low-Quality Online Information on Workplace Hiring Policies Affects Empathy for Out-groups

• In Event: Communication, Information Technologies, and Media Sociology Section Roundtables
  In Refereed Roundtable (60 minute): 9. Information & knowledge

Abstract

Diversity, Equity, and Inclusion (DEI) initiatives in the private and public sectors have been a lightning rod of partisan debate and policy in recent years. While the effectiveness and value of such programs are questioned by individuals across the ideological spectrum for different reasons, nearly all good-faith critics are invested in reducing racial animus and promoting equity and meritocracy in the workplace. Here, we empirically test how anti-DEI misinformation may contribute to racial animus and undermine discursive and political progress sought by good-faith DEI critics of all stripes. Specifically, we conduct a survey experiment where treated participants are exposed to “hate speech” and “violence provoking” DEI-related misinformation and compare them to a control group on a validated measure of racial empathy. Results are mixed, showing strong and significant reductions in racial empathy among weekly religious attenders, the college educated, the employed, those with children, and males. Interestingly, we observe evidence of increased empathy among those not seeking work and null effects among other groups. The research and policy implications of these heterogeneous treatment effects are discussed.

Authors

• Marcus Mann, Purdue University

• Sean Terence Boylan, Purdue University

• Corey Resweber, Purdue University

• Laura Schwab Reese, Purdue University