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The Steakhouse Work Setting: A Role-theory Approach to Social Deviance and Stress

Thu, Nov 20, 11:00am to 12:20pm, Marriott, Nob Hill A, Lower B2 Level

Abstract

Based on a year of participant observation in a steakhouse restaurant, this study categorizes numerous styles of stress that emerge in an often hectic and dysfunctional setting. The nature of social deviation and law-breaking associated with the restaurant locale is analyzed from perspectives of role-theory. How such a stress filled work setting may facilitate neutralization of norm-breaking is addressed.

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