This Call is Private: Using TACASI and Rechargeable Incentive Cards to Survey a Panel of Probationers

• In Event: Challenges & Innovations in Qualitative Criminological Research

Abstract

Previous research has identified challenges in collecting sensitive data from individuals within the criminal justice population (see Copes and Hochstetler 2010, Del Boca and Noll 2000). As most of the unique characteristics of this population are socially undesirable (e.g. law breaking, jail time, probation) getting reliable data can be difficult. The current project examines the role of telephone audio computer-assisted self-interviewing (TACASI) and rechargeable incentive cards in collecting longitudinal data from a panel of probationers. The probationers in this panel came from four sites across the country participating in the Honest Opportunity Probation Enforcement (HOPE) initiative. Participants were asked to call in twice a week for nearly six months and complete brief TACASI surveys on topics like support of family and friends and opinions on probation violation.
Although TACASI data collection is still ongoing, face-to-face user experience interviews were conducted with 12 participants at two sites to evaluate these data collection methods. Preliminary feedback suggests study participants felt comfortable responding to these sometimes sensitive questions using TACASI. There were almost no reports of difficulty responding to questions using either mobile or land-line phones. Furthermore, participants expressed positive views regarding the use of a rechargeable incentive card for incentive payment.

Authors

• Sarah L. Cook, RTI International

• Katrina Ladd, RTI International

• Pamela K. Lattimore, RTI International