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Research has consistently found that correctional officers experience job stress and burnout. Role conflict, a predictor of job stress for correctional officers, has been linked with officers’ attitudes toward inmates. However, little is known about prisoners’ perceptions of correctional officers’ role. Using in-depth interviews with a random selection of sixty women incarcerated in a Midwestern prison, the current study explores the factors that shape incarcerated women’s perceptions of the model correctional officer and the level of difficulty they perceive officers have in achieving it.