Easing in: BWC Acceptance and Ease of Use

• In Event: Use of Body-Worn Cameras, Social Media, and Overall New Technology by Police

Abstract

Research literature continues to have mixed findings regarding body-worn camera (BWC) effectiveness on behavioral modification of officers/citizens. One explanation for these inconsistencies is variations in officer BWC acceptance. The Technology Acceptance Model (TAM) suggests acceptance is largely driven by a user’s perception of the new technology’s usefulness (PU) and its ease of use (PEU). While previous literature has explored officer perception of BWC usefulness, this paper utilizes a post-treatment survey to measure the treated officers’ PEU, including policy clarity, training, software, and detachment. Current findings suggest departments should not ignore these modifiable matters during BWC implementation planning, rollout, and use.

Authors

• Holly Champagne, American University

• Richard R. Bennett, American University

• Brad Bartholomew, American University