Real-world Engagement & Turnover Analysis to Inform New Solutions (RETAINS): Findings from Law Enforcement Focus Groups

• In Event: Diversity & Inclusion in Criminology

Abstract

Maintaining optimal staffing levels is a significant and persistent challenge for law enforcement agencies. Agencies struggle to fill vacancies due to retirements, career changes, and other forms of attrition, exacerbating challenges for the retention of women, officers of color, and other underrepresented groups. To identify primary drivers in turnover and develop mitigating strategies, RTI International, in partnership with the 30x30 Initiative, is conducting an in-depth study of 12 agencies committed to retention efforts. Agencies range in location and size and include, among others, Miami, New York City, Dallas, Waco, and Philadelphia Police Departments. As part of the study, we are conducting agency-wide stated preference surveys and focus groups with officers and supervisors; this presentation will cover the focus group findings. Focus groups are currently ongoing, and discussions center on (1) job attributes across dimensions such as agency culture and management, leadership, work conditions, and work-life balance that most impact officers’ retention decisions; (2) unique considerations for retaining officers from underrepresented groups; and (3) examples of policies, practices, and benefits employed to retain officers across the 12 agencies. Findings from these focus groups will be interpreted and presented to offer targeted and informed strategies to enhance retention effectively.

Authors

• Katherine Del Valle Hoogesteyn, RTI International

• Gabrielle O'Keefe, RTI International

• Meret Hofer, RTI International

• Elise Kratzer, RTI International

• Travis Taniguchi, Consultant

• Jenn Rineer, RTI International