The Service Needs and Experiences of Crime Victims

• In Event: Victim Services and Assessment

Abstract

Following the trauma of criminal victimization, survivors often have a variety of needs. For those who choose to report their victimization to authorities, there may be needs related to the investigation process, such as accompaniment to legal proceedings, explanation of crime victims’ rights, and assistance applying for victim compensation. Other common needs, regardless of reporting, include crisis support, emergency services, counseling, support groups, and referral to community services. Research finds that not all survivors have their needs met and some report negative experiences with service providers. However, much of this research focuses on specific victimization types, such as sexual assault. The present study sought to examine the service needs and experiences of victims of a variety of crimes, regardless of whether the victimization was reported to police. A statewide survey was administered in one western state to gather data from survivors who had received services for victimization in the past year. The findings indicate a wide range of service needs and barriers, as well as differing experiences with service providers, both within and outside the criminal justice system. Implications for practice and future research are discussed.

Authors

• Laura L King, Boise State University

• Lisa Marie Growette Bostaph, Boise State University

• Lane Kirkland Gillespie, University of Nebraska Omaha