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Overlooked First-Responders: The Experiences of Outreach Workers within a Focused Deterrence Program

Thu, Nov 13, 3:30 to 4:50pm, Judiciary Square - M3

Abstract

Street outreach, or violence interruption, is one of the most well-known non-law enforcement options to address gun-, group, and gang-related violence. Outreach workers engage in various activities centered around mediating conflicts, connecting at-risk individuals with services, and community-based engagement. Despite their dynamic responsibilities and critical role in violence prevention, research has yet to gain a comprehensive understanding of their experiences and impact in preventing violence. Following an action research model, the current study sought to better understand the perceptions and experiences of outreach workers within a longstanding focused deterrence program. Utilizing semi-structured focus groups among outreach workers, study results reveal a complex set of challenges in working with individuals closest to violence, as well as coordinating efforts with law enforcement. Results also demonstrate conceptual differences in how the success of the program is perceived and the unique balance that outreach workers strike in working with law enforcement while maintaining credibility to work in the community. Results are discussed in the context of understanding the complex role of outreach in a focused deterrence framework and how this can inform practice, future assessment, and research on violence prevention.

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