Probation and Parole Officer Burnout and Social Support

• In Event: Officer-Client Dynamics and Relationship Quality

Abstract

Using a sample of over 350 probation and parole officers from all districts in one state, the current study explores the relationships between several sources of social support and job burnout. More specifically, we examine whether those officers with higher levels of support from family, friends, coworkers, and supervisors experience less job burnout while controlling for age, gender, years of experience, caseload type, and caseload size. We also explore whether any of these relationships have gender effects using a test of equivalency effect on the elements of burnout. That is, are any of the sources of social support more important for male or female probation officers in regard to job burnout? Findings and the implications for policy and practice are also presented.

Authors

• Weston Anderson, Lindenwood University

• Branna Humphrey, University of Louisville

• Kristin Swartz, University of Louisville

• Katelyn McMahon, University of Louisville