Poster #158 - New Approaches to Countering the Threat from Ransomware: Using Research to Inform the Policy Response

• In Event: ASC Poster Session II

Abstract

Ransomware has evolved from a niche cyber crime problem to a national security issue and is now considered the most significant cyber threat to the UK. Recent increases in ransomware incidents have seen several high-profile organisations experiencing significant cost and disruption, with widely felt public impacts. Reducing spread of ransomware and undermining the criminal business model requires novel approaches, and so this year the Home Office consulted on world-leading proposals to help tackle the threat. Proposals included a targeted ban on ransomware payments for public sector bodies and critical national infrastructure, a ransomware payment prevention regime and a mandatory reporting regime for ransomware incidents.

This poster will present Home Office commissioned qualitative and quantitative research with business and individual victims of ransomware, as well as members of the public, which has informed our understanding of victim experiences, perceptions of ransomware and preparedness for attacks, as well as the financial and non-financial harms experienced by victims. It will further reflect on victim decision-making in terms of ransomware payment, as well as support needs following victimisation. We will consider how the research is helping inform policy and operational options for interventions in tackling ransomware and consider further research gaps for exploration.

Authors

• Samantha Dowling, Home Office, UK

• Victoria Smith, Home Office, UK

• Rachel Knight, Home Office, UK