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The negative effects of incarceration are avoided when people are kept out of the criminal justice system, particularly those who suffer from mental illness or substance misuse, according to a study. However, when redirected, these individuals often miss out on crucial support services that the legal system would otherwise offer. This paper explores the concept of "helping the symptom but not the problem," emphasizing how diversion may inadvertently deny access to necessary treatments, perpetuating cycles of substance abuse, mental health problems, and juvenile criminality. Data was gathered through focus groups and interviews with community leaders who were familiar with diversion programs, justice-involved individuals, and service providers. According to initial evaluations, there are significant gaps in the available community-based mental health and addiction treatments. Understanding these gaps can help shape public health and criminal justice policy by driving the development of readily accessible programs that truly break the cycle of recurrent offenses and ensure community safety and long-term recovery.