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The key ingredient of Community-oriented Policing (COP) is the interaction between policing organisations and communities to achieve a common co-production of social order. Often, these interactions take place in forums or meetings where only a small group of self-appointed residents air their specific problems and expectations of the police whilst efforts to encourage a wider participation proved to be difficult.
The nation-wide victim survey ‘Safety and Crime in Germany (SKiD)’ is a combined PAPI/CAWI survey with more than 8 000 respondents in the city of Hamburg. 1 118 of these people answered the open-ended question ‘What should the Hamburg Police Department pay more attention to in your neighbourhood?’. We can now present the findings of our qualitative content analysis regarding the most prevalent public order and safety concerns in Hamburg (e.g. traffic and dog feces) as well as for specific groups.
The insights from this question can be useful to identify recurring themes and patterns of public order and safety concerns for a wider and more diverse part of the residents. Therefore, we want to discuss the practical implication of survey data for COP measures.