The role of dialog teams in protest policing

• In Event: POL Panel 5. Public Order, Violence and Protest Policing

Abstract

The number of demonstrations is constantly increasing, which means extra work for the police, especially because many demonstrations and rallies take place at weekends and in busy locations in the city centre. Most demonstrations are peaceful, but some lead to violence and riots. Causes are manifold and include incomprehensible police measures or inadequate behaviour of the police. In order to prevent escalations and violent outcomes, several police forces in Germany and Switzerland rely on tactical communication and dialogue teams. They should provide a continuous dialogue between protesters, bystanders and the police.
The aim of this research project is to gain empirical and scientific knowledge about processes that lead to violent clashes in the context of demonstrations. In a first step, it will be evaluated which police corps in Switzerland use this dialogic-based approach and how. Building on the results of the first study and based on approaches of procedural justice and social identity, the second work package focuses on escalating and de-escalating factors, and the role dialogue teams play. Research shows, for example, that the identity of groups is fluid and changeable. Fronts harden the more individual members show solidarity with one another and develop a perceived common identity. If, on the other hand, the police succeed in building up the creation of such a strong, shared social identity among demonstrators, it is easier to influence them and the demonstration process. Interviews with those acting as dialogic officer, with decision makers and other key players within the police will be conducted. Finally, several demonstrations where dialogic teams are used will be observed.

Author

• Silvia Staubli, Cantonal Police Basel-Stadt