Navigating Challenges in Gender-Based Violence Support Services During the COVID-19 Pandemic: Insights from Practitioners

• In Event: Responding to Gender Based Violence: Challenges, Solutions, and Lessons Learned

Abstract

The COVID-19 pandemic posed unprecedented challenges for practitioners working within the gender-based violence (GBV) support sector, significantly impacting service delivery and the recovery process of survivors. Drawing on qualitative interviews with practitioners across the northeast of England, this study investigates practitioners understanding of crisis and crisis management drawing pivotal lessons from the management of the Covid-19 pandemic. Furthermore, the study explores the multifaceted challenges encountered during the pandemic and their implications for supporting survivors of GBV. Findings reveal the complexities of navigating government policies, adapting service delivery methods, and addressing systemic barriers to accessing justice for survivors. However, despite these challenges, practitioners demonstrated resilience and dedication to their work, highlighting the importance of continued efforts to strengthen GBV support services during times of crisis. This study provides valuable insights gained from practitioners' experiences, offering significant implications for policy, practice, and future research in the field of GBV response and support.

Author

• Damilola Daniel, Northumbria University