PWG – Antecedents and Consequences of Correctional Staff Commitment in Switzerland

• In Event: PWG - Correctional staff and institutional culture

Abstract

Based on a survey of staff in the Swiss prison system (N=2306) from 2023, this paper explored the factors that influence the respondents' commitment and the potential consequences of that commitment. Higher levels of commitment were associated with workplace-related rather than personal factors, including reduced turnover intention, fewer sick days, and less psychological distress. Respondents with a management function had a higher level of commitment, as did respondents who were satisfied with their promotional opportunities, namely the support provided by the institution for further training, the existing training program, and their income. Cooperation with direct superiors was perceived as good and had the most significant influence. In addition, good cooperation with colleagues and a good relationship with inmates also increased commitment. However, the relationship with inmates played a subordinate role compared to superiors and colleagues. Stressors originating from a lack of information, too many security and organizational rules, little variety in work tasks, and staff shortages reduced commitment. Additionally, a structural equation model was tested to understand the indirect effects of the relationships with colleagues/ superiors/ inmates through commitment on psychological distress, the number of sick days, and turnover rate. This structural equation model suggested direct and indirect effects, especially stemming from the relationship with superiors.

Authors

• Conor Peter Mangold, University of Bern

• Anna Isenhardt, University of Applied Sciences Kiel