‘Policing the Hotspots’: Evaluating the Impact of High Visibility Patrols on Community Trust and Confidence.

• In Event: POLWG Panel 16. Evaluating trust and confidence in policing amongst different populations and through different initiatives.

Abstract

Hotspot policing is often heralded as an effective crime-fighting strategy, but does increased police visibility foster trust and confidence among the communities it aims to protect? Traditional ways in which to determine the success of hot spot policing with the community have so far been measured by the reduction in reporting crime in the area that the police would increase their presence (Kochel, 2011). Very few studies have explored the impact of this increase in focused activity on the communities involved. This paper is based on one such evaluation and delves beyond crime statistics to explore the lived experiences of residents in hotspot areas, evaluating the impact of GRIP policing on community perceptions of safety, fairness and legitimacy.

Using a mixed-methods approach, this study triangulates data from community surveys, police engagement initiatives and qualitative interviews with officers and residents, across the 19 identified hotspot areas. Quantitative analysis of existing data establishes a baseline for public trust, while in-depth focus groups with a variety of communities whose voices are seldom heard, offer real insight and depth of experience, illuminating how different community groups experience hotspot policing.
Unlike many evaluations that emphasise crime reduction, this study prioritises the human dimension of policing—does the presence of officers reassure or alienate the public? Does GRIP policing reduce the trust gap, or does it reinforce historical tensions between law enforcement and marginalised communities?

With the UK government investing significantly in high visibility community policing as a violence reduction strategy, understanding its broader social impact is critical. This evaluation offers timely, evidence-based recommendations for shaping future policy, ensuring that crime reduction efforts do not come at the expense of public confidence. As policing evolves, so too must our understanding of its role in fostering stronger, more resilient communities.

Authors

• Nicola O'Leary, University of Hull

• Simon Green, University of Hull