The Impact of New Ways of Working on Employee Well-Being

• In Event: So Far, So Good, Part 1: Organizational Communication Research Escalator

Abstract

The “always-connected” character of communication technology use causes job designs and their associated health risks to change. Recently, New Ways of Working (NWW) has been proposed as a new job design whereby employees have control over when en where they work, enabled by electronic communication. Studies on NWW components and their consequences revealed opposing findings, demonstrating that NWW offers advantages (e.g., efficient communication) and new challenges (e.g., stress from interruptions). This project acknowledges these contrasting findings and aims to study the eventual effects of NWW on employee well-being (i.e., psychological, psychosomatic, and social well-being).

Authors

• Claartje L. ter Hoeven, U of Amsterdam

• Ward van Zoonen, U of Amsterdam