LMX (Leader-Member Exchange) Between Cross-Ethnic Dyads in Malaysian Organizations

• In Event: So Far, So Good, Part 1: Organizational Communication Research Escalator

Abstract

Researchers have recognised the impact of cultural difference on the LMX relationship between a superior and a subordinate at work. However, in Malaysia, little research has been pursued towards understanding LMX from interethnic perspective. Each ethnic group in Malaysia is bringing their own values to the workplace, exemplifying a strong cultural diversity. This paper attempts to study the effects of Malaysian diverse culture on the contents and dimensions exchanged between cross-ethnic leader-member dyads in their relationships. Current finding shows that there are more dimensions exchanged between cross-ethnic dyads in Malaysian organizations, where some of them corresponded to the existing dimensions and some are new emic dimensions due to the diverse working environment.

Author

• Hooi San Noew, Universiti Utara Malaysia