A Mixed-Mode View of the Evolutionary Dynamics of Humanitarian Organizing Networks: Integration of Bona Fide Networks, Media Multiplexity, and Affordances

• In Event: B.E.S.T.: Communication Networks in and Between Organizations

Abstract

This study integrates the bona fide network perspective, theory of media multiplexity, and an affordance approach to investigate the antecedents, processes, and outcomes of humanitarian response networks both on the ground and online, using Typhoon Haiyan as a triggering event in the evolution of networks. Data were collected through an online survey with humanitarian organizations and through longitudinal tracking of social media data of these organizations from one month before to three months after the storm. The results from the survey data showed that the interorganizational network among relief organizations evolved in a consistent and stable manner where prior relationships positively influenced the following ones. This consistency in turn helped organizations’ engagement of multiple types of resource exchanges (relational multiplexity) and multiple ways of communication (multimodal communication) with one another. Analysis of these organizations’ Twitter data revealed a generally stable yet dynamic pattern of network evolution, with the typhoon serving as the force temporarily disturbing the system. The online and offline results of these organizing networks were a wider scope of partnering organizations for relief operations on the ground and a self-sustained and quickly mobilized network of organizing on Twitter. Addressing the interplay between the temporal dynamics of humanitarian organizing and technology use, findings of this study bring to light ways to foster and sustain the development of collective efforts in humanitarian support.

Authors

• Chih-Hui Lai, Nanyang Technological University

• Xinyue Ye, Kent State U

• Bing She, Wuhan U