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Twitter’s Functions in Disaster Relief and Recovery

Sun, May 24, 15:00 to 16:15, Caribe Hilton, San Geronimo Ballroom A

Abstract

Twitter's use during and after disaster events has grown in light of its unique features that make it suitable for emergency and crisis communication. While the primary function of tweets during emergencies has been information dissemination, for disaster events like Typhoon Haiyan, its use expands into disaster relief and recovery. This paper investigates the messages related to disaster relief posted on Twitter in response to a global humanitarian crisis, the impact of typhoon Haiyan on the small city of Tacloban in the Philippines.

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