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Intergenerational Differences in Information Behavior

Fri, May 22, 15:00 to 16:15, Caribe Hilton, San Geronimo Ballroom C

Abstract

Rising ubiquity of communication and information technology involves different forms of information behavior, which increasingly rely on technical media. In respect to the Informational Utility-Approach we examine utilization of online resources for informational purposes using the Integrated Model of Information Seeking and Searching. With regard to the existing research gap in comparative analyses of generations, we investigate information behavior of younger in contrast to elderly people. Based on eight focus groups (N=38) as well as an online survey (N=608), we identify crucial differences between age groups concerning the role of online resources in specific information modes such as searching, browsing and monitoring. Furthermore, we point out age differences in the use of criteria to evaluate information quality. An explanation for the differences could be cohort effects, thus raising serious questions about the way the changing understanding of informational reward value will affect future collective information processing.  

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