Interorganizational Project Coordination: Identifying Communication and Innovation Metrics

• In Event: Coordination/Collaboration in and Across Organizations

Abstract

This study examines the architectural, engineering, and construction (AEC) industry’s use of the Integrated Project Delivery (IPD) as a method of multi-party design and build project coordination. As different stakeholders operate as a team under considerable time and cost constraints, the role of communication has been emphasized in implementation and utilization of IPD by both practitioners and researchers in the field of AEC. Taking the organizational communication perspective, this study aims to demonstrate the prevalence of communication behavior and its effect on implementation and innovation effectiveness in IPD projects. This study tests the Klein and Sorra’s innovation implementation model that was revised to include communication metrics, and content analyzes a report of professional IPD case studies and transcripts of interviews with participants in two local IPD projects. Findings verify the significance of communication behavior (e.g., managing, negotiating) as a means to actually utilize the coordination mechanisms implemented for the IPD.

Authors

• Jihyun Esther Paik, University of Wisconsin-Madison

• Vernon D. Miller, Michigan State U

• Sinem Korkmaz, Michigan State U

• Weida Sun, Michigan State U