Public Relations

Finn Frandsen, U of Aarhus

An Examination of Consumer-Company Identification as a Key Predictor of Consumer Responses in Corporate Crisis - Xiaochen Zhang, U of Florida; Sora Kim, The Chinese University of Hong Kong

Measuring Public Response to Crisis Communication Strategies: A Crisis Case of Two Chinese Herbal Tea Companies - Ying Xiong, University of Oklahoma

When No One Else Listens: A Community Response to an Environmental Crisis - Laura E Young, Butler University

Exploring the Relationship Between the Order of an Organization’s Crisis Responses and Stakeholders’ Perceptions of and Attitudes Towards That Organization: A Situational Crisis Communication Theory Study - Karen DeGategno, American U; Joseph Erba, University of Kansas; Rosemary Ndolo, Independent Researcher

Communication in Times of Crisis: The Stakeholder-Organization Relationship Under Pressure - Toni G.L.A. van der Meer, University of Amsterdam; Piet Verhoeven, U of Amsterdam; Johannes W.J. Beentjes, U of Amsterdam; Rens Vliegenthart, U of Amsterdam

Jae-Hwa Shin, U of Southern Mississippi