Appraisal Models of Intercultural Communication Apprehension Among Americans Studying Abroad

• In Event: Intergroup Contact, Communication Apprehension, and Cultural Adjustment

Abstract

We proposed two models (before and during the interaction) of intercultural communication apprehension (ICA), using the appraisal theory of emotions as the theoretical framework. American students who had experience of studying abroad completed the survey. The results were mostly consistent with our hypotheses. Three goal-related appraisals (face uncertainty, perceived probability of losing face, and interaction importance) led to ICA and facework (during the interaction), which further influenced the behavioral tendencies of the individuals. Our study theorizes ICA and supports the utility of the appraisal theory of emotions. The models may be used to integrate previous research on ICA, identify the gaps and important issues in the domain, and provide practical advice for educators and policy makers.

Authors

• Rong Ma, University of Maryland

• Dale Hample, U of Maryland