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This study aims to understand how the communicative interaction over time between news media and governmental organisations (GOs) during crises may affect crisis’ evolution.
As a context of study, the recent Ebola pandemic (2014 – 2015) was used. An automated content analysis was applied to U.S. newspaper articles (N = 1,079) and GOs press releases (N = 324). The findings of (reciprocal) time series analyses illustrate how different communication processes (news frame diversity, frame alignment) relate to each other and develop over time. The results imply that a level of common interpretation between actors can foster the openness of news media for a variety of narratives and viewpoints. This might be instrumental for the resolution of a crisis situation.