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It Moves! It Talks! It’s Alive?! How Robot Characteristics Influence Psychological Responses and Robot Acceptance

Sat, May 27, 11:00 to 12:15, Hilton San Diego Bayfront, Floor: 2, Indigo 202B

Abstract

Robots are increasingly designed for interactions with humans in the home environment. This has raised questions about how people respond to robots and what factors lead to their acceptance. This study tested the effects of robot characteristics on psychological responses to and acceptance of the robot. The controllability and the vocal expressions of the robot were manipulated in an experiment on human-robot interaction (N = 92). Having high control over the robot during the interaction led to higher perceived task performance and higher perceived ease of use compared to having low control. However, having low control over the robot during the interaction resulted in higher mind attribution. Furthermore, interacting with a robot with the capability of vocal expression led to higher perceived animacy, mind attribution, and perceived human likeness compared to interacting with a robot without this capability. Finally, perceived ease of use and perceived human likeness increased robot acceptance.

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