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With Their Own Voice: Inducing News Media Trust with a Structural Topic Model for Open-ended Survey Responses

Sun, May 27, 12:30 to 13:45, Hilton Prague, Floor: LL, Congress Hall II - Exhibit Hall/Posters

Abstract

This paper attempts to clarify what a core concept in the field of journalism studies, news media trust, means for the audience. We asked an open-ended question about what comes to mind when people think about "trust in news media", fielded in a probability based Norwegian online panel (N=1898). Using a semi-automated quantitative text analysis technique called Structural Topic Modeling (STM), we induce that Norwegian citizens' write about five different topics: objective reporting, ideology, correct reporting, critical reporting, and balanced reporting. We identify a new dimension of trust, ideology, that has yet to be taken into consideration in the literature. The topics vary with Norwegian's age and education, but vary little with the respondents' political preferences and news habits. These results give further depth to our understanding of trust in news media, and can inform scholarly debates on how news media trust can be conceptualized and measured.

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