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Content moderation on Tumblr: Silencing the Pro-Eating Disorder Community

Sun, May 27, 9:30 to 10:45, Hilton Old Town, Floor: M, Chopin

Abstract

This paper asks how Tumblr’s commercial imperatives might limit the extent to which it can ‘give voice’ to certain users, such as those who post pro-eating disorder (pro-ED) content. In March 2012, the platform made an uncharacteristically public decision to moderate pro-ED posts (see Gillespie, 2015), sending a clear message that such users should not be given a voice on Tumblr. But content-moderation-conscious users have developed subtle signals to identify themselves as pro-ED to other bloggers, which include: using in-group language, requesting that users block rather than report their accounts, and explicitly disavowing a pro-ED identity in their profile biographies - e.g., ‘I’m not pro-anything’ - but posting content that could be labelled as such. This paper uses a dataset of 1000 posts from 50 profiles to show how users are reclaiming Tumblr as a pro-ED space, working against both the platform’s rules and Western society’s stigmatization of disordered eating and unruly female bodies.

Ysabel Gerrard, PhD is a Lecturer in Digital Media and Society in the Department of Sociological Studies, University of Sheffield, UK. She is a former Intern at Microsoft Research New England and the current Young Scholars’ Representative for the ECREA Digital Culture and Communication Section. Ysabel also co-organizes the Data Power Conference. Her current research interests include: social media content moderation, feminized social media practices, and digital research methods.

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