Using Big Data, Design Thinking, and Strategic Networking to Engage Stakeholders in Turbulent Environments

Session Submission Type: Symposium

Short Description

Nothing is more important in turbulent environments than staying connected with your colleagues, customers, and other stakeholders as they are the organization’s lifeblood. In this symposium, three senior executives from three industries will discuss innovative approaches to learn, lead, and leverage relationships in highly-competitive environments characterized by persistent turbulence.

Sub Unit

• Business Leadership

Chair

• Colleen P. Lyons, ; Ph.D. Candidate, Benedictine University

Commentator

• Rens van Loon, ; Director of Human Capital, Deloitte Consulting

Individual Presentations

• How Smart Leaders Use Big Data to Understand Customers and Drive Innovation in the Global Auto Industry - Brett Hinds, Ford Motor Company

• Networking as a Leadership Strategy to Promote Innovation and Growth in Start-Ups - Dawn V. Gay, Patient Innovation Center

• Designing for Engagement: Putting the Customer First in the Process of Design Thinking - Lisa Ruiz, AbbVie, Inc.; Jim Ludema, Benedictine University