How Does the Exposure to Public Services Affect Citizen Opinions about Them? The Case of One-Stop Governments in China

• In Event: The Influence of Knowledge, Information, and Experience on Public Support for Policy

Brief Overview

The exposure to one-stop governments (also known as administrative service centers, ASCs) in China is positively associated with citizen perceptions of ASCs' service quality.

Authors

• Youlang Zhang, Renmin University of China

• Xufeng Zhu, Tsinghua University