Positive Public Service: Conceptualization and Experimental Evidence

• In Event: Public Employees and Organizational Performance

Brief Overview

We develop a conceptual framework of positive public service. Using survey experiments and data from Hong Kong, we show that public service motivation (PSM), mission match, goal clarity, and job security affect the levels of positive public service.

Authors

• Roger Qiyuan Jin, California State University, Dominguez Hills

• Bo Wen, City University of Hong Kong