Unpacking Services in Complex Service Delivery Environments: Institutional Arrangements and Organizational Choices for Public Service Supply*

• In Event: Public Agencies and Policy Implementation (1)

Brief Overview

Unpacking service delivery into production components is essential for improved understanding of contracting's impact on governance.

Authors

• Lachezar G. Anguelov, The Evergreen State College

• Benjamin M. Brunjes, University of Washington