Does Reducing Workload Enhance Equity at the Front Lines? How Administrative Burden Moderates the Effects of Workload on Equity in Program Access

• In Event: Administrative Burden: Effects and Perceptions

Brief Overview

In this paper, we argue that administrative burden will moderate the impact of reducing street-level bureaucrats’ workload on program access for marginalized clientele.

Authors

• Elizabeth Anne Bell, Florida State University

• Katharine Meyer, Brown University

• Jeongmin Oh, Florida State University