Command and Control-Alt-Delete: Using Rhetoric To Improve Employee Compliance with Emailed Directives

• In Event: Administrative Control, Command, and Corruption

Brief Overview

To ease perceived burden, we examine which rhetorical characteristics may improve compliance with interorganizational messages. Participants react to (mock) compliance emails, revealing behavioral intent in a simulated organizational environment.

Authors

• Jasmine A Platt, Boise State University

• Stephen Michael Utych, Boise State University