Public Administration / Public Administration

Eunju Rho, Northern Illinois University

The Social Construction of Administrative Behavior: How Client Characteristics Influence Assessments of Bureaucrats' Decisions - Noah Noah Wolff, University of Oklahoma

Can Robots Represent? The Effects of Racialized and Gendered Chatbots on Citizen Perceptions of Trustworthiness - Brian Stelbotsky, Boise State University; Sanghee Park, Boise State University

Through the Looking Glass: Replicating the “Satisfaction Mirror” in Thirty-Nine Countries - Kenneth J Meier, American University, Cardiff University, Leiden University; William Prince, American University; Seung-Ho An, University of Arizona

Nathan Favero, American University

Eunju Rho, Northern Illinois University