"The Aging of Administrative Reforms in Times of Crisis: IT Modernization, COVID−19, and Unemployment Insurance Program Performance in the American States"

• In Event: COVID-19, Crisis Management, and Administrative Reform

Brief Overview

The aim is to understand how well administrative reforms involving Information Technology ‘age’ in the execution of program administration in unemployment insurance agencies in the American states during crisis periods (i.e., COVID-19 pandemic).

Authors

• George A. Krause, University of Georgia

• Ji Hyeun Hong, University of Georgia