Crisis Management and Country Image: Application of Aspect-Based Sentiment Measurement with Few-Shot Learning Technique in Analyzing the Case of Peng Shuai’s Disappearance

• In Event: Lightning Talk: Public Opinion in China and South Korea

Brief Overview

Our paper demonstrates how the Chinese government’s great efforts in responding to a crisis management situation -- the demand of the Women’s Tennis Association for an investigation into the allegation of Peng Shuai influenced China’s image.

Authors

• Shuli Zhang, University of Pittsburgh-Pittsburgh Campus

• Yen-Chieh Liao, University College Dublin