Extreme Heat, Frontline Employees, and Managerial Responses: A qualitative study of City Governments at Phoenix Metropolitan Area

• In Event: Environmental Policy and Implementation

Brief Overview

Frontline public servants work in extreme heat to ensure public service delivery. This qualitative study shows how public organizations provide frontline public servants with resources to reduce employees’ hardship during extreme working conditions.

Authors

• Tipeng Chen, Arizona State University

• Andrew Bertucci, Arizona State University

• Julia Melkers, Arizona State University