The Danger of Overtrust: Exploring Organizational and Individual Factors Driving Officials' Overreliance on AI in Public Decision-making

• In Event: Understanding the Preferences and Perceptions of Bureaucrats

Brief Overview

Our results confirm a significant relationship between officials' perceived norms towards AI and their optimism about the risk of following AI in public decision-making. Moreover, their self-efficacy in AI can moderate such an effect.

Authors

• Zhehao Liang, Huazhong University of Science and Technology

• You Li

• Jingrui Ju

• Binzizi Dong, City University of Hong Kong

• Yuxi Chen, National University of Singapore