When Does Human-in-the-Loop Increase Legitimacy? Exploring How AI Is Reshaping Administrative Discretion

• In Event: AI in Public Administration: Government Responsiveness and Bureaucratic Discretion

Brief Overview

Using a 2×2 survey experiment with 910 Chilean auditors, this study examines algorithmic legitimacy in AI-led auditing. AI is viewed as less legitimate in high-discretion tasks but most credible when aiding low-discretion human oversight.

Author

• Nicolás F Lagos, Rutgers University