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Bureaucratic Discretion and Digitalization: The Influence of Decision-Support Tools on Administrative Decision-Making in Child Protection Services

Fri, April 24, 8:00 to 9:30am CDT (8:00 to 9:30am CDT), TBA

Brief Overview

This paper analyzes how the deployment of a semi-automated decision-support system in a child protection services agency influences the discretion and decision-making processes of its street- and middle-level bureaucrats

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