Stability and Change in Navigating the National Communication Association’s Website

• In Event: Stability and Change in Accessing NCA: An Update

Abstract

Like many large organization, NCA uses online resources as an important channel to connect its members and outreach to others. To assist users, how has NCA made its electronic presence more accessible? This presentation compares NCA's web choices in 2004 and 2009 to analyze the online practices and changes that have been implemented by the Association to make its information more user-friendly to all types of users, particularly for dis/abled users. The strategic information and technology choices employed by NCA will be examined to identify barriers that have been removed as well as those that persist with the Association’s electronic presence. With respect to the barriers that remain, a number of technical options will be discussed that would support more accessible forms of access, navigation and use.

Author

• Stephanie Coopman, San Jose State University