Making Sense of Michael Scott: Good Intentions and Cultural Incompetence

• In Event: G.I.F.T.S. Session II

Abstract

This activity uses the show The Office to dissect the relationship between an idea’s “good intentions” and coming across as culturally incompetent. Students are placed in groups and watch clips from the show and then reframe the offensive actions to create alternative ways of expressing the main character’s views. The activity highlights audience analysis and civil discourse, as well as discusses the pros and cons of diversity training and creating a culturally competent work environment.

Author

• Zach Schaefer, Texas A&M University